USE IN THE
has several uses and benefits (see below) will not be recognised or accepted by the UK
DVLA in place of a Manufacturer's Certificate of
Our Independent Certificate
The purpose of the UK version of our document is to
enable registrants to easily fill in the V55/5 form.
This is our reason for sale.
vehicle is less than ten years old, you
must present the following to the DVLA in your
completed V55/5 form (our document will enable you to do
this or we can fill it in for you).
2. An original Manufacturer's
ECWVTA Certificate of Conformity if the vehicle was produced for the EU market. OR
- an IVA test
(we can help you book this or book it for you - [read
3. An hmrc NOVA
submission sheet or clearance
(we can do this for you if need be).
4. A UK MOT test
A VCA Certificate of Mutual
attesting to the suitability
of vehicle for left hand traffic
(we can help you book this
or book it for you).
6. Evidence of the
vehicle's first registration date or year of manufacture
(please call us if you need help with this).
Please only buy our Independent Certificate of
Conformity (ICOC) to gain facts about your vehicle, and to see
how to fill in the V55/5 form, and to gain access to our
telephone support for your application.
Cancellation within 14 days of
For products ordered online, a
customer has the right to cancel an order within 14 days
during 'cooling off'. However, we always aim to start
work well within this period known as the 'cancellation
period', with some services even being same-day.
Therefore, we ask our customers to authorise us to start
work immediately (within the statutory 'cooling off
period'). If we feel the need to obtain written
permission, the customer will be asked to sign a special
agreement authorising us to begin work immediately. This
means that if we begin work and complete the order
within the 14 days, if you decide to cancel under the
cooling off principle, you may not get all or any of
your payment refunded.
Cancellation after receiving an end
product or completion of service (certain products)
Consumer Contracts regluations or 'Distance Selling'
regulations state that a customer may send back a
product or cancel a service after receipt unless the
customer was given a terms of refund statement during
the order process in a durable format (sent by email or
by post) which may apply terms to the cancellation
products and services that are bespoke or custom-made to
Where our services are bespoke or
custom-made documents, we may not offer customers a 30
day cancellation period following receipt, for a full
refund. Several of our services, such as 'ICOC', '5 STAR
SERVICE', 'Service Number 1', 'Manufacturer's CoC',
'NOVA clearance', involve the provision of custom-made
documents created only for a specific vehicle at a
specific time, and therefore cannot be accepted back in
to 'stock' for resale. These products may be classed by
us as exempt from the right to cancellation once the
order process is complete.
This does not
affect the statutory rights of a customer regarding
faulty goods, as follows.
Faults, in the
case of documents issued by us
If a mistake is found or
any error that needs correcting in the data shown on the
document, we will make this correction free of charge
and within a reasonable amount of time. We ask our
customers to give us this time to rectify a mistake,
rather than request a refund. This does not affect the
customers' statutory rights.
However, we will
not add extra or additional information free of charge
deemed by a customer as necessary for his/her purposes
or 'nice to have' and this will be charged as an extra
administrative fee, quoted on request and before such
work shall commence.
We are here
If you experience any difficulties
or anomalies with or in our documentation, please call
us. Our function is to research, verify and advise and
we are focussed on getting vehicles registered.
Please read our terms and
conditions and accept that documents provided are created
only for a specific vehicle at a specific time, and
therefore cannot be accepted back in to 'stock' for
resale. Our research and production of documentation takes time and is offered with no
promises or guarantees of outcomes associated with uses
you choose for our documents. If we have spent time and provided
an accurately described document, without human errors
in good faith we will politely refuse a refund. We hope that
customers will understand this as, otherwise, our
service is open to abuse.
0117 902 8656
VRS CREATIVE SPACE, 58 North Street, Bristol BS3 1HJ
0117 902 8656
Site ownership details:
DVLA ADVICE AND ADMIN SERVICES
58 North Street, Bristol BS3 1HJ
0117 902 8656